SahteAvcı · version of 1 July 2026
These Terms constitute a legally binding agreement between the user and the operator. By installing or using the SahteAvcı extension, or by submitting an enquiry through the website forms, the user accepts these Terms. If the user does not agree, they should stop using the service.
The operator may amend these Terms, giving notice through the extension interface and on the website at least 30 days before the changes take effect. Where an amendment materially and adversely affects the use of the service, the user may terminate the agreement within those 30 days at no cost and obtain a refund of the unused part of the period paid for.
These Terms apply together with the Privacy Policy, the Privacy Notice under the Turkish Data Protection Law, the Explicit Consent Text, the Cookie Policy and the Refund Policy published on the website. In the event of a conflict, the data protection documents prevail on matters of personal data processing, the Refund Policy prevails on refunds, and these Terms prevail on all other matters.
SahteAvcı is a Chrome browser extension that helps brand owners detect potentially counterfeit products on Trendyol, Hepsiburada, n11, Amazon.com.tr, Dolap and Çiçeksepeti:
SahteAvcı is an independent tool. The service is not affiliated with, endorsed by or sponsored by Trendyol, Hepsiburada, n11, Amazon, Dolap or Çiçeksepeti; marketplace names are used solely to indicate compatibility.
The user must be at least 18 years old and have legal capacity to enter into contracts. A user acting on behalf of a legal entity confirms that they have the necessary authority to bind it.
The operator grants the user a limited, non-exclusive, non-transferable and revocable licence to install and use the extension for the user's own internal business purposes for the duration of the agreement. The extension is licensed, not sold.
The user must not:
The extension may include third-party components distributed under open source licences; the terms of those licences apply to such components and prevail over this section as regards them. The extension may receive automatic updates through the Chrome Web Store; this licence covers all updates.
Use of the AI features requires separate explicit consent and is voluntary: the core features of the extension work without them.
The service is offered on a freemium basis. The current plans, their scope and prices are published on the pricing page of the website. Prices are stated in Turkish lira; the final amount payable, including applicable taxes, is displayed before the order is confirmed.
The trial period lasts 14 days with access to the features of the Pro plan and requires no payment. If no paid subscription is taken out before it ends, access reverts to the free plan.
A subscription is taken out for one billing period and renews automatically for successive periods at the price in force at the time of renewal, unless the user cancels before the renewal date. The date and amount of the next charge are displayed in the extension interface and in the payment service account.
The user may cancel the subscription at any time — in the extension settings, in the payment service account, or by writing to info@sahteavci.com. The cancellation procedure is no more complex than the subscription procedure. Cancellation takes effect at the end of the period paid for; access to premium features continues until that date.
The operator may change prices on at least 30 days' notice before they take effect. A user who does not accept the change may cancel the subscription before that date; the previous price continues to apply until the end of the current period paid for.
The right of withdrawal and the conditions for refunds are set out in the Refund Policy, which forms an integral part of these Terms.
The service must not be used to:
Verifying whether a listing actually infringes the user's rights rests entirely with the user. The results of automated analysis and assessments generated by artificial intelligence are auxiliary and are not sufficient on their own to conclude that an infringement exists.
The following do not constitute infringement and should not be reported through the service: the sale of genuine goods lawfully placed on the market, including cases of exhaustion of trade mark rights; the resale of genuine second-hand goods; and the use of signs for descriptive or comparative purposes within the limits permitted by law.
Submitting manifestly unfounded reports may give rise to the user's liability, including under the unfair competition provisions of Articles 54–56 of Turkish Commercial Code No. 6102 and the tort provisions of Article 49 of Turkish Code of Obligations No. 6098, as well as under the rules of the relevant marketplace. The operator does not assume that liability.
Where a breach is identified, the operator applies measures proportionate to its nature and recurrence: a warning identifying the breach and allowing a reasonable period to remedy it; temporary restriction of certain features or suspension of access; and termination of access in the event of serious, repeated or intentional breach. Immediate termination without prior warning is reserved for unlawful conduct or conduct creating an immediate risk of harm to third parties.
Where access is terminated for serious breach, no refund is made for the current period paid for. Where access is terminated without sufficient cause, or the breach is remedied, the unused part of the period is refunded.
A user who disagrees with a measure taken may submit representations to info@sahteavci.com within 30 days; the operator considers them within 14 days and, if they are well founded, restores access. This procedure does not limit the user's right to apply to consumer authorities or the courts. Reports of abuse of the service — including reports from sellers who consider a report against their listing unfounded — should be sent to the same address and are handled in the same way.
The extension, including its source code, design, algorithms, documentation and the SahteAvcı sign, belongs to the operator and is protected under Turkish, Portuguese and European Union law. Use of the service transfers no rights to the user other than those expressly granted in section 6.
The user retains all rights in the data and signs they provide and grants the operator a limited, non-exclusive, royalty-free licence to process them solely for the purpose of providing the service. The operator may also use anonymised aggregate usage data — but not brand names or evidence materials — to improve its algorithms.
The operator is not a law firm, a lawyers' partnership or any other person authorised to provide legal services in Türkiye, and does not provide legal services either directly or through its staff. Use of the service and submission of an enquiry do not create a lawyer-client relationship with the operator.
Where a user submits an enquiry, the operator reviews it, contacts the user and assists in finding an independent lawyer or law firm in Türkiye. The enquiry details are shared with a law firm only with the user's explicit consent.
Any engagement for legal services is entered into directly between the user and the lawyer or law firm; the operator is not a party to it. Legal services are provided under the lawyer's own professional responsibility and in accordance with Turkish Law No. 1136 on the Legal Profession and the applicable rules of professional conduct.
Legal fees are agreed by the user directly with the lawyer and paid directly to them. The operator does not invoice for legal services, does not accept payment for them and does not share in the lawyer's fees.
The operator does not warrant the quality, completeness or timeliness of the lawyer's work, its suitability for the user's expectations, or the achievement of any outcome, and is not liable for the lawyer's acts or omissions, including professional errors and missed deadlines. Claims relating to legal services must be brought directly against the relevant lawyer or law firm.
The operator does not guarantee the removal of listings, the acceptance of reports by marketplaces, the success of pre-litigation or court proceedings, or the seizure of goods by customs. Content published on the website, including examples and reference materials, is informational and does not constitute legal advice.
The extension is provided «as is» and «as available». No warranty is given that: all instances of counterfeiting will be detected; the results will be accurate or complete; there will be no false positives; the materials collected will be admissible as evidence; or that operation will be uninterrupted and error-free.
Materials produced by the service — screenshots and SHA-256 hashes — are intended for reference and record-keeping. Their admissibility and evidential weight are determined by applicable law, the rules of evidence and the discretion of the court. These materials neither constitute nor replace the preservation of evidence carried out through a notary or by any other means provided for in procedural law.
This section does not affect liability for lack of conformity that cannot be excluded under Turkish Law No. 6502 on Consumer Protection, Directive (EU) 2019/770 or Portuguese Decree-Law No. 84/2021.
To the maximum extent permitted by applicable law, the operator's total liability for all claims arising out of these Terms or the use of the service shall not exceed the amount paid by the user to the operator during the twelve (12) months preceding the event giving rise to the claim, and, for users of the free plan, 2,000 Turkish lira. The operator is not liable for indirect or incidental damage, including loss of profit and loss of goodwill.
These limitations do not apply to liability for intent or gross negligence, for harm to life or physical integrity, or in any other case where limiting or excluding liability is prohibited by mandatory provisions, in particular Article 115 of Turkish Code of Obligations No. 6098 and Turkish Law No. 6502 on Consumer Protection.
The user shall indemnify the operator against any loss arising from the user's use of the service, breach of these Terms, infringement of third-party rights, submission of bad-faith reports based on materials from the service, and use of API keys. This section applies to users acting for business or professional purposes and applies to consumers only to the extent permitted by mandatory provisions.
These Terms remain in force until terminated. The user may terminate them at any time by cancelling the subscription and uninstalling the extension.
The operator may terminate these Terms and access to the service in the event of a breach of section 9, where required by law, or where the service is discontinued. Where termination is not attributable to the user, the operator refunds the unused part of the period paid for. On termination the licence is revoked; data stored locally remain on the user's device until the user deletes them. Sections 10, 12, 13, 14 and 16 survive termination.
Before applying to a court or other authority, the user is encouraged to send a written notice describing the dispute to info@sahteavci.com; the operator will respond within 30 days. Failure to follow this procedure does not limit the user's rights.
For disputes below the monetary threshold set for the relevant year (TRY 186,000 for 2026; the threshold is revised annually by the Ministry of Trade), application to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) is mandatory; the application may be made to the committee at the consumer's place of residence or at the place of the transaction, including through the e-Devlet system, and is free of charge. For disputes at or above the threshold, mediation is a procedural precondition to bringing an action before the Consumer Court (Tüketici Mahkemesi).
The provision on disputes being heard by the Portuguese courts does not apply to consumers resident in Türkiye.
Relations with users acting for business or professional purposes are governed by Portuguese law; disputes are to be heard by the courts of the judicial district of Viana do Castelo, Portugal, where the operator has its seat.
These Terms are governed by Portuguese law. The mandatory provisions of Turkish law — in particular Law No. 6502 on Consumer Protection, Law No. 6563 on the Regulation of Electronic Commerce and Law No. 6698 on the Protection of Personal Data — and the mandatory provisions of the user's country of residence apply in addition and prevail to the extent that they afford a higher level of protection.
Severability. The invalidity or unenforceability of any provision does not affect the validity of the remaining provisions.
Waiver. The operator's failure to exercise a right does not constitute a waiver of it.
Assignment. The operator may assign its rights and obligations under these Terms in connection with a reorganisation or transfer of business, provided this does not worsen the user's position. The user may assign their rights only with the operator's written consent.
Force majeure. Neither party is liable for non-performance caused by circumstances beyond its reasonable control.
Language. These documents are published in Turkish and English. For each user, the version in the language in which the documents were presented to them at the time of contracting is binding. In the event of a discrepancy between versions, interpretation is made in favour of the consumer; in relations with users acting for business or professional purposes, the Turkish version prevails.
© 2026 VENTOS ARQUEÁVEIS UNIPESSOAL LDA. All rights reserved.
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